The IT operations team at Cerner, a leading supplier of health information technology, faced many challenges including a growing user base, new IT environments, constantly changing application stacks, and new collaborative and agile processes.
Business Service Owners and Information Technology Operations teams needed to collaborate to define a new capacity strategy for virtualization, storage, and network infrastructure, to promptly connect business driver changes to IT operations metrics.
With multiple challenges to tackle, Cerner partnered with Moviri to design a Capacity Management solution and structured process to effectively reach the expected business objectives for cost-effectiveness and risk reduction. The results of which have been measured and recognized publicly as a contributor to the company’s quintupled revenue of the past 12 years.
During this session, participants will learn about Cerner’s experience and how Capacity Planning became a key factor in scaling, sales forecasting, and service delivery. Additional outcomes are to learn how to align the Capacity Management process to your business objectives, to discover the results from a successful Capacity Management initiative, and to measure and compare the maturity of your Capacity Management process.
Boston, Massachusetts USA
Senior Technology Architect, Cerner
Kansas City, Kansas USA
General: Case Study
Time: 45 Minutes
Themes: Performance and Capacity Planning, Strategic Vision, Mentorship, Education, and Training
Level: All Levels / Participants should have a working knowledge of the subject area