Jay Fredericks is the SVP Global IT Infrastructure & Operations for Caesars Entertainment Corporation. Jay will join the IMPACT 2020 conference on Monday, February 10th for his presentation, “Betting on Digital Leadership.”
In his role at Caesars, Jay is responsible for all aspects of technology infrastructure and reliable operations for the global leader in gaming and hospitality. His teams design and deploy solutions for hotel, food and beverage, casino floor, retail, and back-office in a complex regulatory environment.
Since joining in 2017, he has implemented SaaS and public cloud solutions for applications such as General Ledger, Hotel Management, Master Data Management, Salesforce.com, PBXs, and O365 Collaboration systems and is currently establishing next generation wireless solutions in support of “Mobile First” strategy for internal and customer facing applications.
His accomplishments also include overhauled IT operations processes and execution to radically improving incident resolution and service fulfillment performance. Jay and his teams are actively and aggressively pursuing a “Digital Ready” infrastructure leveraging software defined networking, AI aided automation, and Zero Trust cybersecurity.