A retrospective (or post-mortem) is a critical part of Incident Response.
If you don’t document, share, and learn, everyone misses out on a critical learning opportunity. Retrospectives are designed to help teams collectively learn, iterate, and improve. It involves taking the time to story-tell exactly how an incident took place and discussing how to do better next time.
The key is to shine new light on processes, tools, and systems so that you know how to fine-tune them.
This session will show you:
- How Blameless puts power in the hands of engineers, and
- How to avoid headaches, save time, and create unique reports for different stakeholders.