Presenter: Kevin Crawley
Businesses have begun the process of transforming their organizations in response to the demand that they deliver useful software that evolves with the needs of their customers. If you take away the software part of this statement, what we are left with is the notion that we must listen, understand, and become deeply engaged with other people (our customers) to succeed.
In order for your company to be successful, you will have to learn how to do this both internally and externally. A dysfunctional organization which has little to no empathy internally will have a tremendously difficult time engaging their customers with the type of understanding and compassion that is required to remain competitive in today’s market.
In this talk we will discuss how individuals can contribute daily towards their own organization’s empathy driven development and continuously improve their human relationships.
About the presenter:
Kevin has been distinguished by by his peers as a Docker Captain for his outstanding work with the community and the successful implementation of Docker in Production over the past 3 years. He is passionate about sharing the stories of success (and failure!) of the teams he works with and his own experiences. He is a developer evangelist for Instana, an APM and container monitoring service provider and speaks globally on topics including distributed computing, microservices, containers, monitoring, logging, deployment automation, observability, public speaking, alert fatigue and human ops.
At his previous jobs he’s designed and built distributed scheduling systems utilizing Symfony (PHP), Amazon SQS, DynamoDB, and Redshift. His most recent project he was responsible for designing, building and delivering a modern software delivery platform using Go/Angular which was integrated with Docker Swarm and Gitlab. This application is capable of delivering phoenix environments and a fully configurable production pipeline. This application manages the SDLC of over 1000 containers and dozens of engineers building on a Kafka, Cassandra, and Spring Boot ecosystem.