As artificial intelligence systems become more embedded in critical decision-making processes, ensuring that these systems operate ethically is becoming increasingly complex. This session will explore the ethical challenges surrounding AI technologies, focusing on the pervasive issues of bias, accountability, and transparency. We will delve into the mechanisms by which biases can be introduced into AI models—often unintentionally—and the real-world implications of these biases, from healthcare to criminal justice. Additionally, the session will address who is responsible when AI systems cause harm, exploring both legal and moral frameworks for accountability. Finally, we will discuss the need for transparency in AI, considering how algorithms should be made understandable and accessible to the public. Through engaging case studies, attendees will critically examine how AI can be designed and deployed responsibly, ensuring that these systems benefit society equitably and justly.
Monika Mueller has over 23 years of experience in business and technology management across Fortune 500 companies and top consulting firms. She has held leadership roles at Ernst & Young, PriceWaterHouseCoopers, OnStar, and Daugherty Business Solutions. She received her B.B.A. in Management from Cleveland State University and her MBA from the University of Missouri at Kansas City. At her prior employer, Monika held P&L responsibility for the Atlanta Business Office, which included Sales Solutioning, Delivery, Recruiting and Operations for a team of over 200 consultants. During her 4 year tenure, the company doubled in size and created a team-based culture winning 12 awards and increased employee morale to its highest levels. While at the Big 4, Monika was a Senior Leader helping to drive growth and innovationwith exciting technology and telecom clients including Sprint, Global One, AstroLink, OnStar and many others.
